Delivery fees:

Standard Shipping: 2 to 4 business days — $5

Express Shipping: 1 to 2 business days — $7, depending on location.

✓ Fast delivery ✓ Reliable service ✓ Nationwide coverage

We deliver with Wakilni all over Lebanon.

At the moment, we accept Cash on Delivery (COD).

✓ Safe & simple payment ✓ Pay only when you receive your order

We offer two delivery options across Lebanon:

• Standard Shipping: 2 to 4 business days
• Express Shipping: 1 to 2 business days

Delivery time may vary slightly depending on your location and order confirmation time.

Your security and privacy are very important to us at LeDog.

Our website uses secure technologies and encrypted connections (SSL) to help protect your personal information during browsing and checkout.

We collect the information necessary to process and deliver your order, such as your name, phone number, email and delivery address.

✓ Secure website connection ✓ Protected customer data ✓ Safe and reliable ordering

Once you place your order on our website, the process is simple:

1. Order received — Your order is successfully submitted to our system.

2. Order confirmation — You will receive order updates as your order is processed.

3. Preparation — Your order is carefully prepared and packed.

4. Shipping — Your order is handed to Wakilni for delivery.

5. Delivery — You receive your order at your address and pay cash on delivery.

✓ Fast confirmation ✓ Secure packaging ✓ Trusted delivery service

At LeDog, customer satisfaction is important to us.

If you receive an item that is damaged or defective, please contact us as soon as possible.

Contact our team through WhatsApp and provide clear photos or videos of the issue so we can review it and assist you.

We accept returns under the following conditions:

• If you did not like the item, you may request a return.
• The delivery charge for the return is paid by the customer.
• Returned items cannot be refunded in cash.
• You may exchange the item with another product of equal or higher value.

Returned items must be:

• Unused
• In original condition
• In original packaging

✓ Transparent policy ✓ Fair for both customer & store ✓ Fast support via WhatsApp

If you need help, our team is always ready to assist you.